Library of American University of Madaba
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Tourist customer service satisfaction : an encounter approach /
by Noe, Francis P.,
Authors: Uysal, Muzaffer.%joint author | Magnini, Vincent P.%joint author Published by : Routledge, (New York :) Physical details: xvi, 193 p. : ill. ; 25 cm. ISBN: 0415578043 Subject(s): Tourism %Management. | Hospitality industry %Management. | Hospitality industry %Management. Year: 2010
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| Item type | Location | Call Number | Status | Notes | Date Due |
|---|---|---|---|---|---|
 Book |
AUM Main Library | 910.688 N589 (Browse Shelf) | Available | JBC/2011/16926 |
Includes bibliographical references and index.
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